Frequently Asked Questions
Do you coat industrial or commercial concrete floors?
Yes, we do small industrial or commercial jobs. Please call for a consultation to determine whether your request is within our capabilities.
Will you coat new concrete?
Yes, but only after waiting for at least 30 days for the concrete to cure.
Is there a minimum square footage that you will coat?
Yes. For ULTRA or Premium, the minimum is 250 square feet. For an EPOXYShield® job, 350 square feet is the minimum.
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How long will the coatings last?
Practically speaking, the coatings will last:
- EPOXYShield® (Good) = 5-10 years
- EPOXYShield Premium (Better) = 10-15 years
- EPOXYShield ULTRA (Best) = 25+ years
Each coating carries a warranty:
- EPOXYShield = 1 year
- EPOXYShield Premium = 2 years
- EPOXYShield ULTRA = 3 years
Can Rust-Oleum Service coat my pool deck, patio, sidewalk, carport, or driveway?
Yes, the coating systems can be used for interior or exterior concrete.
Are the coatings slippery?
No, the coatings are not slippery when wet. However, if you desire an additional level of protection against slipping, we offer an Anti-Slip Coating as an add-on service.
Can I get more chips on the EPOXYShield or Premium coating?
No, unfortunately we cannot add additional chips to any of the coatings.
Will I be able to coat and/or apply the decorative chips to the vertical surfaces in my garage (e.g., sidewall)?
Sidewalls and stemwalls can be painted to match the floor, but the decorative chips cannot be applied to the vertical surface.
If my garage has windows, will the coating fade?
No, the coating systems will not fade.
What are the chips made of?
Vinyl.
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How will you prep my floor?
Floor preparation is as critical as the application of the floor coating itself. The high technology equipment Rust-Oleum Service Company uses to prepare the floor is crucial to the overall job. A Grind & Go machine will be used to prepare the concrete surface. It’s the quickest and easiest way to prepare any concrete surface and achieve optimal results. The diamond-head attachments mechanically prepare new or old concrete floors for coating.
What if I have an existing coating?
The Grind & Go machine removes adhesives and old coatings
to prepare your floor for the new finish. There could be an additional charge based on the estimate for mastics or epoxies.
What if I have a refrigerator in my garage?
We can remove it for you for an additional charge, you can remove it, or we can coat around it.
Do I have to repair the cracks in my concrete?
Yes. Crack repair is important to the integrity and longevity of the coating.
How do I fix the cracks in my floor?
For an additional charge, Rust-Oleum Service Company repairs or fills any cracks that need to be filled.
Will you remove carpet or vinyl tile from the concrete floor as a part of prep?
Yes. The cost to do this will be included in the estimate.
Who is responsible for securing approval from a homeowner’s association, if needed?
The homeowner.
Will you coat expansion joints in the floor?
Yes, but we won’t fill the expansion joints.
Do you test for appropriate moisture levels?
Yes.
How do you prepare the floor where there is a small opening under a shelf or organization unit?
We have a hand-grinder, which can be used in areas with a small clearing.
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What are the dry times on each of the products offered?
- To walk: 12 hours
- To move items: 24 hours
- To drive: EPOXYShield = 4 days; Premium = 5 days;
ULTRA = 7 days
How long will it take to complete the installation?
Rust-Oleum Service Company completes the EPOXYShield and Premium installations in about 4 hours. The ULTRA coating requires a clear coat; we will come back the day after the primer/basecoat has been applied to apply the clear coat.
Do I have to be home during the installation of the coating?
Yes, someone age 18 or older must be at home throughout the installation.
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How do I clean the coating if there are any stains?
Stains wipe up with any cleaner degreaser.
Can I power wash my coating to clean it?
Yes. Power washing will not damage the integrity of the floor.
Can tire marks be wiped off of the coating?
Yes.
Will hot tires driving across the floor cause the coating to separate from the floor?
No.
Is the warranty transferable?
No.
How long will the coatings last?
Each coating carries a warranty:
- EPOXYShield (Good) = 1 year
- EPOXYShield Premium (Better) = 2 years
- EPOXYShield ULTRA (Best) = 3 years
Practically speaking, the coatings will last:
- EPOXYShield = 5-10 years
- EPOXYShield Premium = 10-15 years
- EPOXYShield ULTRA = 25+ years
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More questions? Talk one-on-one with a knowledgeable expert during your FREE in-home estimate.
